Dispatch

Michigan
Phil Smalligan
Dispatch Director
  • 1018 Newell St, PO Box 885
    White Cloud, MI 49349

  • (231)689-5288

Newaygo County 911 Central Dispatch

The Newaygo County 911 Dispatch Center is staffed by dedicated professionals who are highly trained to assist the community 24 hours a day. As a communications link between the citizens, visitors, and public safety responders, each call is handled with empathy and respect, and is disseminated to the proper service agency to ensure a response as quickly as possible. Through teamwork and exploring changing technologies, the staff continues to grow as a unit to provide courteous and efficient service to protect life, property, and the environment.

Newaygo County 911 Central Dispatch is comprised of a Director, 2 Rotation Supervisor/Dispatchers, 8 full-time Dispatchers, and 2 part-time Dispatchers. We dispatch for 10 law enforcement agencies, 11 fire/rescue departments, and 2 EMS agencies. Newaygo County is about 862 square miles, has 24 townships, 5 city/villages, and a population of approximately 50,000 residents. In 2020, our dispatchers completed over 74,165 calls for service, which is a 1.7% increase in calls for service over the prior year.

Please call 9-1-1 for emergencies, Non-emergency calls should be directed to (231) 689-5288.